Terms and Conditions
General Terms
These Terms and Conditions govern the relationship between Mafia Online Casino and all registered members. By creating an account, users acknowledge reading, understanding, and accepting these terms in their entirety.
Eligibility Requirements
Membership requires meeting the following criteria:
- Minimum age of 18 years (or legal gambling age in jurisdiction of residence if higher)
- Residing in a jurisdiction where online gambling is permitted
- Providing accurate personal information during registration
- Maintaining only one account per person, household, and IP address
Account Responsibilities
Members bear responsibility for:
- Maintaining confidentiality of login credentials
- All activity conducted through their account
- Ensuring deposited funds originate from legitimate sources
- Updating personal information when changes occur
- Complying with local gambling laws
Financial Terms
Deposits
| Aspect | Terms |
|---|---|
| Minimum | €10 (method dependent) |
| Maximum | Varies by payment method |
| Processing | Instant for most methods |
| Verification | May be required before first withdrawal |
Withdrawals
Withdrawal requests undergo security review before processing. First-time withdrawals require identity verification including:
- Government-issued photo identification
- Proof of address dated within three months
- Payment method verification
Processing times vary by method once approved. The casino reserves the right to request additional documentation when deemed necessary for security purposes.
Bonus Terms
General Bonus Conditions
All promotional offers carry specific terms including:
- Wagering requirements must complete before withdrawal
- Maximum bet restrictions during active bonus play
- Time limits for meeting wagering requirements
- Game contribution percentages varying by category
- Maximum withdrawal caps on bonus winnings
Bonus Abuse
The casino reserves the right to void bonuses and winnings resulting from:
- Operating multiple accounts
- Irregular betting patterns designed to exploit bonuses
- Collusion with other players
- Use of automated betting software
- Any activity deemed bonus abuse at management discretion
Dispute Resolution
Internal Process
Disputes should first be raised with customer support via live chat or email. Support teams aim to resolve issues within 48 hours of initial contact.
Escalation
Unresolved disputes may be escalated to management for review. Final decisions by management are binding under these terms.
Limitation of Liability
The casino accepts no liability for:
- Losses resulting from unauthorized account access due to member negligence
- Technical failures beyond reasonable control
- Changes to game rules by software providers
- Tax obligations arising from winnings
Amendments
These terms may be updated periodically. Continued use following amendments constitutes acceptance. Members receive notification of material changes via registered email address.
Governing Law
These terms are governed by applicable gambling legislation under which the casino holds its operating license. Any legal proceedings shall occur within the jurisdiction specified by the licensing authority.
By using Mafia Online Casino services, members confirm acceptance of these Terms and Conditions.